Privacy & terms

Smart Key Tag is run by ZRB Custom Crafts. This page explains what we keep and why.

What we store

When you register a keychain we store your name, profile photo, mobile number, backup number, email, area, Facebook and Instagram usernames (if you add them), a label for the keychain and a securely hashed password. We use them only to show your keychain profile and to contact you about your keys.

What finders see

Anyone who taps or scans your keychain sees your profile: your name, photo and the buttons you turn on. The Contact button uses your mobile number. The Email button lets finders send you a message without seeing your email address. Facebook and Instagram buttons open a message to your account, which shows the finder your profile there.

PklFinder player account

When you register, you can choose to also get a free player account on PklFinder, our pickleball court finder. If you leave that box ticked, we send your name, email, password and city to PklFinder to create the account. You can log in there with the same email and password. To remove that account, contact ZRB Custom Crafts.

Tap alerts and location

We email you when your keychain is tapped (at most once every 10 minutes). A finder's location is only sent if they press "Share where you found them" and allow it on their phone, and it goes only to you.

Your choices

You can edit your profile at any time from My keys. To delete your account and data, contact ZRB Custom Crafts and we will remove it.

Terms

Smart Key Tag helps people contact you when your keys are found, but we can't guarantee lost keys will be found or returned. Please keep your contact details up to date and only register keychains you own.